The process is simple, really: You want everything in the store to say, "Buy Me!" The trouble is that some of the items in your garden center are infinitely more "buyable" than others. That’s where your ability to use signs, labels and displays can do the old make/break thing. You garden center veterans are well aware that the industry has grown leaps and bounds in its ability to make products more attractive to prospective customers. But we can always improve. To that end, the Small Business Administration offers a good refresher course on the value of merchandising. Another excellent resource is the workbook, "Keeping Up Appearances" from Crisp Publications. This workbook shows you how good retailers in one field can "learn" (wink, wink) from good retailers in another field. A third source you might check out is Tony Avent’s "So You Want to Start a Nursery," which explores all facets of running a green business from a "been there, done that" perspective.

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